Behind our wonderful therapists there's a bunch of people whose purpose in life is to make the therapists' job as easy as possible, and your own experience with them smooth and pleasant. They're our receptionists and, more often heard than seen (unlike good children), Blanca's husband Claudio.
Together they make sure the ship sails smoothly - just to mix sail and engine metaphors, confusingly.
It's hard to fathom why Claudio would want this picture for this website, given that most days he's in shorts and runners, and does not look as suave as that. Perhaps that's why. But he's married to the boss, and is also the webmaster, so he sort of does what he wants on the website.
A TV journalist for more than 30 years, he's put cameras, tripods and mics in a cupboard and only gets them out when he really likes a project.
He's our receptionist of last resort, likely to answer the phone at 7AM or 9:45PM. Sometimes.
Zoe is noticeable... not so much because of the colour of her hair (turquoise green at the beginning of 2017 but that may change without notice); not so much because of the budgie that may be perched on her shoulder - although that, like the hair, does help.
What is immediately noticeable is the warmth Zoe oozes, whether over the phone or in person. That would make her an asset even if she weren't as quick and bright as she is.
She has a Working with Children certificate and seven years of experience teaching very young students and fostering their development.
She is also a student of philosophy and English at the University of Sydney, and has spent over ten years performing and teaching classical piano. In her free time, Zoe tends to her flock of birds, has a great love of wine and cheese, literature and classical composition.